Frequently Asked Questions

Images & Quality

If a photo is too small or low in resolution to print we recommend swapping it out for a higher resolution photo. Generally, the best images for prints, books, and magnets are photos above 1280px and over 3MB each. The best resolution for printing your Instagram and camera roll images are a resolution of 300ppi/dpi.

You can upload jpeg and png formats. If your png image has a transparent background, a black background will be added to it by default. Any other file formats that you select won't be uploaded.

We send your photos to print the second you submit your order to make sure you receive them the fastest possible. We do not edit or enhance your photos on your behalf.

Product Information

Our list of products include

    Photobooks: hardbound premium flat lay photobooks with high-gloss printing.
    Frames: Handcrafted photo frames with different frame and mat options.
    Prints: Polaroid style,4x6 and square prints. Great for home decor and gifting.
    Magnets: Funky photo magnets for your fridge, locker or office cabinet.
    Lasso with clips: Jute rope and coloured wooden clips to hang your favourite photos.
    Washi tapes: wall-safe tapes that can be stuck on walls, travel journals and more.
    Squircles: Quirky photo stand to add some oomph to your home decor.

Our product dimensions are as follows:

Products

Dimension

Prints

Retro Prints & Box 

4x3.14

Classic 4 x 6" 

6x4, 4x6

InstaPrints 

3.8x3.8

InstaPrints XL 

7.8x7.8

Magnets

Magnets 

3.5x3.5

Magnets Mini

2.3x2.3

Photobook

8" Square Book 

8x8

6" Mini Book

6x6

Frames

10" Square

10x10

6" Square Mini

6x6

Accessories

Squircle

1.5x1.5

Lasso & Clips

5 mtrs.

Wall-Safe Tape

5 mtrs.

Currently we have four options for frames namely walnut brown, pine wood, white and black color all of which has a velvet finish at the back.

You can visit the product page for prints and customize your order by choosing from our wide range of options, from different colour palettes to adding captions with your choice of font.

Both our mini and regular magnets come with 1mm thickness.

Making an Order

The moment your order is ready for delivery, you will receive a message on your registered mobile number with a url link through which you can track the status of your order.

At Vebbler Studio, it's our passion to ensure our products do justice to the hard work you put in behind every image. Since these are customized products, there will not be any return of sold products.

To the extent that you purchase any goods directly from Vebbler Studio which have manufacturing defect or is damaged, Vebbler Studio will provide a free replacement within fifteen (15) days of you receiving the product and notifying Vebbler Studio over mail, attaching the image / picture / video of the defective / damaged product along with your order number, within two (2) days of receiving the product. You may obtain any additional information concerning the Replacement Policy, including our postal address, by emailing us on. There is no refund of the amount paid for the purchase.

We cannot offer wholesale pricing at this time, but depending on the size of the order you are looking to place, we may be able to offer a price break. Please Email us with the amount of products you are looking to order to studio@vebbler.com

Sorry! Gift wrap / messaging is currently not available, but this is a feature we hope to add in the future.

In terms of copyright, when you order photos for printing, this does not affect your ownership of these photos. You still own the copyright to your images and you do not give up any rights over them. We do not share our customer's data with any third party, nor do we use your photos for any advertising, promotional material, or product photography.

Payment

We accept Credit Card, Debit Card, Net Banking, Cash Card and Mobile Payment transaction validation. Payment on delivery is not available.

All prices are listed in INR.

We very rarely offer coupons except for special occasions. We believe that keeping our prices low and fair is the way to go, as it ensures that each and every one of our customers gets a fantastic price on their printed memories. Our margins are low, so you save every single day!

GST is charged at 18% on all products, and is already included on the actual amount shown to you.

No it’s optional. While making the payment you can choose whether you want different billing address than you shipping address.

Shipping & Tracking

We currently ship within India only.

We provide free delivery for orders above Rs.999. For orders below Rs.999 we charge a flat shipping fee of Rs 99 for delivery anywhere in India.

Once you place an order, there is no provision to change the shipping address.

Usually it takes about 5 - 15 days to receive your shipment after it is shipped from our facility. Please note that delivery dates are estimates and will depend in part on your postal code. We only handles the initial dispatch. In case of prolonged delay in delivery please email us at studio@vebbler.com and our delivery partners will do what they can to dispatch your order as soon as possible

Don’t worry! With each product requiring different production time, it's likely that your orders have been shipped separately and is on its way. Feel free to send us an email at studio@vebbler.com to get your other item's tracking information.

Each order can be shipped to one address. If you need to send an items to multiple locations, place separate orders for each address.

All orders are shipped via Delhivery or Shiprocket.

Unfortunately, we cannot speed the printing process as all our production methods are already automated to minimise your wait.

Editing or Cancelling Orders

We are unable to make any edits to an existing order once it has been placed. Please be careful while placing your order! If you have made an error in your order please e-mail at studio@vebbler.com as soon as possible with your order number. If the order has not yet printed, we will be able to stop your order from processing for you, so you may re-order the product or photos you prefer.

Our systems are completely automated, and hence an order cannot be cancelled once it has already been sent for processing.

After saving items in your cart you can go back to shopping again. However if you logout or clear cookies and cache, the items in your cart gets cleared. We advise you to check out quickly after you upload your images and do not keep orders in your cart for long periods of time.

Do you have any further questions?